Download 네이버 - NAVER on PC

This has to be one of the most unhelpful apps, and customer service, I have ever experienced. I created my account, and for whatever reason, I was unable to receive a verification code. I sent an inquiry to Naver, and the answer made it seem they didn't read what I sent. I finally verified, but now it says my ID and password do not match. Recovery protocols are useless, and customer service is non-existent.

After submitting the paperwork to Naver for "real name" in support for QR code, I was updated to the latest version which does not have an English setting like the previous version (unless they are hiding it really well). It used to be on the logon page and most of the content was translated. Now, having to press the bird on EVERY SINGLE PAGE is a pain and time consuming. That is IF the page has it. The redesign could be pretty nifty if it was in English but you aren't able to use the new navigation until you figure out what each one is because there is no ability to translate the landing page. I still use it, it just takes me 10x longer to accomplish what I need to do. Thinking about finding an APK for an older version.

While the details of the map itself and the real-time subway/bus information warrant 5 stars, the search engine optimization is awful for the English language version of this app in my specific use case. This review is primarily for the English language version, although no matter if I write a location in English or hangul (the Korean alphabet), I keep receiving the "No results" display, even when choosing from Naver's own list of auto-complete options! Furthermore, because phonetization of Korean into English letters can be spelled in various ways, it's difficult to search for a specific place if you're typing in English, which is probably the most common use-case for foreign visitors who are not familiar with hangul. Naver needs to improve their algorithm to allow for variances in the English spelling of Korean place-names. The only way I can get directions for a specific location is if I tap on the location on the map, but that presumes I already know the general location of the place I'm looking for. Without a much better search engine for English users, this app only rates a 2 out of 5 for me.