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The application of smart services for electricity is designed to be compatible and integrated with all other electronic services provided to the citizen, which enables him to apply for his own services electronically, through an integrated and secure digital system that depends on the application of the standards of effective use that the citizen needs, and the provision of electronic payment services to citizens in ease and ease. The application allows integration with electronic payment service providers and banking systems, as it allows citizens the ability to follow up on the status of providing their services at any time and anywhere without the need to go to service centers.
The application is characterized by the fact that it integrates with all systems and between the unified database of customers, and allows following up the status and effectiveness of communication channels and providing the service according to the specified standards, as well as providing the notification system to deal with technical problems that the collection points may face to deal with and providing technical support.