GENERAL INTRODUCTION

With the viewpoint of openness, transparency, and taking people and businesses as the service center, Thanh Hoa Public Service Application - Citizens, organizations, providing information about administrative procedures and online public services ; Support the implementation, monitoring, and evaluation of the handling of administrative procedures and online public services and receive and process feedback and recommendations from individuals and organizations when carrying out administrative procedures.

Some benefits when participating in Thanh Hoa Public Service Application - Citizens and organizations of Thanh Hoa province for citizens, businesses and organizations:
- Register, track records and receive results online.
- Timely capture information about changes in administrative procedures, as well as public information about the progress of administrative procedures.
- Get timely support and answers in many different online forms 24/7.
- Citizens, businesses, and organizations are allocated electronic records databases on the basis of:
+ Data warehouse from registered records and online results;
+ Personal digital data warehouse;
+ Data warehouse from electronic document legal authentication system. This data will be reused for subsequent uses of online public services.