Generation-Eye Description
Support smart with camera image sharing!
"Generation-Eye" can use the camera of the smartphone / tablet to realistically convey electric appliances in front of you and other situations to the operator.
You can receive manuals and procedures from operators and receive work support.
■ To the support center
"Generation-Eye" allows you to grasp the environment in front of customers and field engineers through the camera of the other's smartphone / tablet.
A contract to use the operator tool is separately required to implement support. Please contact us.
■ Function
- Camera image sharing from client
- Voice call
- snap shot
- High quality image transmission from client
- Red pen indication from operator
- Instruction from the operator
- Move instruction from operator
- Message notification from operator
- Sharing materials from operators
- Web page sharing from operator
- Camera image sharing with multiple operators
■ Operating environment
- It is connected to the Internet and HTTP and HTTPS communication is possible.
- The camera is installed in the terminal.
Notes
This tool is a client tool. The client tool alone will not work.
In order to support, you need a separate contract to use the operator tool.
"Generation-Eye" can use the camera of the smartphone / tablet to realistically convey electric appliances in front of you and other situations to the operator.
You can receive manuals and procedures from operators and receive work support.
■ To the support center
"Generation-Eye" allows you to grasp the environment in front of customers and field engineers through the camera of the other's smartphone / tablet.
A contract to use the operator tool is separately required to implement support. Please contact us.
■ Function
- Camera image sharing from client
- Voice call
- snap shot
- High quality image transmission from client
- Red pen indication from operator
- Instruction from the operator
- Move instruction from operator
- Message notification from operator
- Sharing materials from operators
- Web page sharing from operator
- Camera image sharing with multiple operators
■ Operating environment
- It is connected to the Internet and HTTP and HTTPS communication is possible.
- The camera is installed in the terminal.
Notes
This tool is a client tool. The client tool alone will not work.
In order to support, you need a separate contract to use the operator tool.
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