IE Force Description
IE Force is a cloud-based Software solution that empowers Ikeja Electric PLC not only to leverage its field workforce more efficiently but also engages its staff to become more productive.
The solution enables Ikeja Electric to track job performance of each employee, gather job- related intelligence for effective decision making through live dashboards, trends, data and other parameters with the ability to send them personalized alerts to minimize the communication gap between the employee and the Head Office.
With IE Force, Ikeja Electric is able to transform its field service from a cost centre to a profit centre. Accelerate cash flow, improve filed staff utilization and satisfy its customers while keeping a handle on costs by using innovative service management software in the cloud.
The solution enables Ikeja Electric to track job performance of each employee, gather job- related intelligence for effective decision making through live dashboards, trends, data and other parameters with the ability to send them personalized alerts to minimize the communication gap between the employee and the Head Office.
With IE Force, Ikeja Electric is able to transform its field service from a cost centre to a profit centre. Accelerate cash flow, improve filed staff utilization and satisfy its customers while keeping a handle on costs by using innovative service management software in the cloud.
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