Lockene - FSM Description
Lockene's Field Service mobile app is a unique method to bring the entire capability of Field Service administration to your mobile workforce. By providing staff with this best-in-class mobile solution, you can improve first-visit resolution. Field Service, which was designed to be used offline first, shows information in a clear and easy-to-use user interface and keeps your workers up to date with in-app notifications.
Features:
- Easy-to-use thanks to an optimized, clear, and beautiful user interface to view service appointments, work orders, inventory, service history and other important information from anywhere.
- Mapping, navigation, and geolocation features inform you of your current location, where you've been, and where you're going next.
- Chat with a customer in real time using the FSM chat option.
- Extend and personalize this programmed by reorganizing information with variable layouts and controlling user schedules with list views.
- Get up to speed quickly by viewing asset service history information.
- Keep your team on time with fast, flexible scheduling
- Optimize your routes and get directions to each job
- Track your time for each job, or clock in to track your day as a whole
- Add notes and share photos for better team communication
- Keep track of all your expenses and receipts
- Process payments more quickly utilizing online and in-app methods.
- Gain insights into business performance with smart reports.
📱 Software Built For Your Workflow📱
Lockene's mobile app is meant to be easy to use for you and your team. It's ideal for residential and home service businesses, and it's used by tens of thousands of people in a variety of industries such as appliance repair, handyman services, HVAC, plumbing, Carpenter, and more.
🤝 Exceptional Customer Support🤝
whether you're trying us out for the first time or an old hand, we've got your back when it comes to support and training. Call support, email support, chat, videos, and other resources are all available to you.
Customers believe that Lockene FSM is the answer to all of their problems and has assisted them in:
1. Increase annual revenue increase by 25%
2. A 27% drop in the rate of customer churn
3. Fieldworker productivity increased by 32%.
4. Each user saves 21 hours per week.
Features:
- Easy-to-use thanks to an optimized, clear, and beautiful user interface to view service appointments, work orders, inventory, service history and other important information from anywhere.
- Mapping, navigation, and geolocation features inform you of your current location, where you've been, and where you're going next.
- Chat with a customer in real time using the FSM chat option.
- Extend and personalize this programmed by reorganizing information with variable layouts and controlling user schedules with list views.
- Get up to speed quickly by viewing asset service history information.
- Keep your team on time with fast, flexible scheduling
- Optimize your routes and get directions to each job
- Track your time for each job, or clock in to track your day as a whole
- Add notes and share photos for better team communication
- Keep track of all your expenses and receipts
- Process payments more quickly utilizing online and in-app methods.
- Gain insights into business performance with smart reports.
📱 Software Built For Your Workflow📱
Lockene's mobile app is meant to be easy to use for you and your team. It's ideal for residential and home service businesses, and it's used by tens of thousands of people in a variety of industries such as appliance repair, handyman services, HVAC, plumbing, Carpenter, and more.
🤝 Exceptional Customer Support🤝
whether you're trying us out for the first time or an old hand, we've got your back when it comes to support and training. Call support, email support, chat, videos, and other resources are all available to you.
Customers believe that Lockene FSM is the answer to all of their problems and has assisted them in:
1. Increase annual revenue increase by 25%
2. A 27% drop in the rate of customer churn
3. Fieldworker productivity increased by 32%.
4. Each user saves 21 hours per week.
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