Optsy Mobile Description
Optsy Mobile is the ultimate Field Service Management application for service techs in the field. Working in conjunction with the Optsy server application, this app will allow service companies and their technicians to:
* View and update all details of your and/or your field techs schedules.
* Record status changes to work orders in process
* Change time-in and time-out
* Update labor details, invoice information
* Record materials used on the job
* Capture customer’s signature
* Call, email and get driving directions directly from the application your customers, job sites, contacts, vendors and manufacturers
* View A/R balances for customers and job sites
* Ability to create a new schedule from the mobile
* Ability to create copies of an existing schedule
* Ability to create a follow up schedule out of an existing schedule
* Most features work even when device is offline and has no internet connection
* Ability to create new parts on the mobile
* Ability to change the status and sub status directly from the dispatch screen
* Auto Login feature
* Display Alerts related to Customer and Job Site
* Show Detail instruction of Work Order
* Populate the search results
* Work order status represented by colors for quick reference
* Tablet support
* And much more...
Please Note: This app requires the purchase of a mobile license. In order to run the application you must also own at least one desktop license of Optsy.
For any technical assistance or feature requests please contact our support team directly as they do not monitor the Marketplace for reports. Our support team CAN BE REACHED via email: support@optsy.com or via Customer Support:(201) 490-4309.
* View and update all details of your and/or your field techs schedules.
* Record status changes to work orders in process
* Change time-in and time-out
* Update labor details, invoice information
* Record materials used on the job
* Capture customer’s signature
* Call, email and get driving directions directly from the application your customers, job sites, contacts, vendors and manufacturers
* View A/R balances for customers and job sites
* Ability to create a new schedule from the mobile
* Ability to create copies of an existing schedule
* Ability to create a follow up schedule out of an existing schedule
* Most features work even when device is offline and has no internet connection
* Ability to create new parts on the mobile
* Ability to change the status and sub status directly from the dispatch screen
* Auto Login feature
* Display Alerts related to Customer and Job Site
* Show Detail instruction of Work Order
* Populate the search results
* Work order status represented by colors for quick reference
* Tablet support
* And much more...
Please Note: This app requires the purchase of a mobile license. In order to run the application you must also own at least one desktop license of Optsy.
For any technical assistance or feature requests please contact our support team directly as they do not monitor the Marketplace for reports. Our support team CAN BE REACHED via email: support@optsy.com or via Customer Support:(201) 490-4309.
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