SkDesk - Приложение для исполн Description
This application is a client application of the SkDesk system of the Skewes contact center. Serves to transfer applications to implementers for implementation.
Key features:
- Applications are distributed among performers by city district
- The contractor for receiving applications can be activated on the line or leave it
- In the event that the contractor has not responded to the application within the specified time, the application is automatically sent to the Application Bank, where any contractor can take the application
- The application bank displays applications that are not distributed to performers. Any contractor can take an application to work from the Application Bank
- Change of application status (Bank, Pending, At work, Completed, Failed, Cancel)
- Commenting on applications by executors, application completion dates and total cost
- Push alerts
- Recording a conversation of the operator with the client in the application card
- Speed dialing customer numbers from the application
- Adding your own applications
- Adding resales to applications
Key features:
- Applications are distributed among performers by city district
- The contractor for receiving applications can be activated on the line or leave it
- In the event that the contractor has not responded to the application within the specified time, the application is automatically sent to the Application Bank, where any contractor can take the application
- The application bank displays applications that are not distributed to performers. Any contractor can take an application to work from the Application Bank
- Change of application status (Bank, Pending, At work, Completed, Failed, Cancel)
- Commenting on applications by executors, application completion dates and total cost
- Push alerts
- Recording a conversation of the operator with the client in the application card
- Speed dialing customer numbers from the application
- Adding your own applications
- Adding resales to applications
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