Webim – agent application

Mobile application for Webim service agents
Webim.Ru

Download Webim – agent application APK

Rating 4
Category Business
Package name ru.webim.android
Downloads 5+

Webim – agent application Description

The Webim service mobile application will help improve the quality of technical support for your business. Using the application allows you to quickly process requests without losing the quality of one service, and push notifications will not let you miss a message. Agents will be more mobile due to the possibility of not being tied to the workplace.

Authorization in the application is performed using the login and password of the operator registered on the Webim service.

The application has the following features:
- Implementation of communication with visitors in chat rooms;
- Background mode - messages are received even if the agent minimized the application window;
- Possibility to select an operator, including for work in hidden mode, as well as for informative breaks during the agent's shift;
- Displaying the history of correspondence with the visitor;
- Support for push notifications with sound, visual and vibration signals;
- Display of message status (delivered / read) by indicators;
- Ability to edit messages;
- Receiving files from visitors;
- Sending files in chats;
- Display of basic information about the visitor, as well as the ability to request contact information from him;
- Displaying the status of chats in the form of shortcuts;
- Redirecting the visitor to the general queue, to another agent / department;
- Ability to quote visitor messages;
- Displaying a list of site visitors in real time;
- the ability to monitor the seal of the visitor;
- Support for Russian and English languages;
- other.

If you have a question, problem or request regarding our application, you can write to our technical support service: support@webim.ru.

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Webim – agent application APK FAQ

Is Webim – agent application safe for my device?

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Yes, Webim – agent application follows the Google Play content guidelines to ensure safe use on your Android device.

What is an XAPK file, and what should I do if the Webim – agent application I downloaded is an XAPK file?

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A file with .xapk extension is a compressed package file. It is a container file format that incorporates APK and additional associated files required for the installation. The XAPK format was introduced to package the APK file and OBB file together for a seamless delivery and installation process. XAPK format can help reduce the package size of application. On mobile phones, users need to install the XAPK installer first, and then install XAPK files through that installer. You can find the installer here:https://apkcombo.com/how-to-install/. But on PC client, you just need to put the file on LDPlayer.

Can I play Webim – agent application on my computer?

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Yes, you can play Webim – agent application on your computer by installing LDPlayer, an Android emulator. After installing LDPlayer, simply drag and drop the downloaded APK file into the emulator to start playing Webim – agent application on PC. Alternatively, you can open the emulator, search for the game or app you want to play, and install it from there.

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