Securus Mobile

Manage and Fund Calling Accounts and Schedule and Join Video Sessions
Securus Technologies, LLC

Download Securus Mobile APK

Version 3.12.5 (build 1)
Updated on 2024-05-24
Rating 3.2
Category Communication
Package name com.securus.videoclient
Downloads 100+

Securus Mobile Description

The Securus Mobile app now requires Android 9.0 or higher. Please update to the latest version.

The app provides the following features to easily setup and manage our incarcerated connection services:
• Create a Securus Online account (required for app and website access)
• Change password and 4 digit PIN
• Setup security questions for easy password reset
Video Connect®
• Enroll in Video Connect, schedule a video session with an incarcerated individual remotely from anywhere in the world where you have Wi-Fi or cellular data service at all Securus sites that offer Video Connect.
• Enroll in Video Connect subscriptions (where available)
• Access and view your upcoming scheduled video sessions
• Sync details of upcoming video sessions with your calendar
• Receive notifications for upcoming video sessions
• Manage photos for identification, view transaction history and manage credit/debit cards
• Test Wi-Fi/cellular connection to determine quality of Video Connect
*For best results and to reduce echo, use a headset or ear buds with microphone for Video Connect

Prepaid Calling Account Management for You
AdvanceConnect – fund this account to receive calls to the phone numbers you choose from your contact. You can:
• Enroll and add funds to AdvanceConnect account to always be ready for a call
• Select a call subscription package (where available)
• See available funds
• Add or change phone numbers that can receive calls
• View call details and transaction summary
• View the last call attempt to a number
• Block or unblock calls
• Enroll in AutoPay or TextPay
• Update or change credit/debit card information

Securus Debit – deposit funds to this account for your contact to use for:
• Calling any number they choose
• Purchase music, games and movies for their tablet
• Schedule and pay for a Video Connect session
• Purchase stamps to send eMessages and eCards
Feature availability varies by facility

Messaging Services
eMessaging™
• Sign up, purchase ‘stamps’
• Send and receive messages
• Send and receive eCards - digital greeting cards to encourage and uplift
• Attach photos to messages
• Snap n’ Send™ - Snap a selfie or choose from your gallery to send a photo to your contact
• Multiple attachments – attach up to 5 eCards and photos to your message
• Transfer stamps to your contact or prepay for them to reply
• Send a 30 second VideoGram
Feature availability varies by facility

Text Connect – send and receive short text messages. Limited availability

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Download APK for Android
Currently, Securus Mobile APK download is not available. Please proceed to download from the Google Play Store.
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2. Download Securus Mobile from the Play Store
3. Launch and enjoy Securus Mobile

Comments about Securus Mobile Android Version

Probably doesn't work because it's a government service, and why would they want it to be functional since we're dealing with the incarcerated? If it didn't throw an error every time you try to schedule a visit, and Securus systems worked reliably both remotely and on-site, I could change my rating, but it's more likely a feature of the punitive nature of the criminal justice system to put in place systems that lack functionality.
This app is good for communicating with my loved ones, but for the technical part of it. It's horrible. Sending instant messages and emails. It has the auto correct disabled. Horrible. It constantly logs you out of the app, so evertime I get a text message I have to put my username and password back in. The app don't update when texting, so u have to exit out and go back in for each text. Soooo annoying. Considering how much money Securus makes you would think it would work flawlessly.
Love the app for the convenience of staying connected to loved ones but this app does not run smoothly most of the time . Constant bugs and technical issues. Having technical issues setting an appointment for a video session . Takes a couple of tries to connect a session. Wish this can be fixed to ensure time isn't wasted trying to connect a video session.

Securus Mobile APK FAQ

Is Securus Mobile safe for my device?

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Yes, Securus Mobile follows the Google Play content guidelines to ensure safe use on your Android device.

What is an XAPK file, and what should I do if the Securus Mobile I downloaded is an XAPK file?

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A file with .xapk extension is a compressed package file. It is a container file format that incorporates APK and additional associated files required for the installation. The XAPK format was introduced to package the APK file and OBB file together for a seamless delivery and installation process. XAPK format can help reduce the package size of application. On mobile phones, users need to install the XAPK installer first, and then install XAPK files through that installer. You can find the installer here:https://apkcombo.com/how-to-install/. But on PC client, you just need to put the file on LDPlayer.

Can I play Securus Mobile on my computer?

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Yes, you can play Securus Mobile on your computer by installing LDPlayer, an Android emulator. After installing LDPlayer, simply drag and drop the downloaded APK file into the emulator to start playing Securus Mobile on PC. Alternatively, you can open the emulator, search for the game or app you want to play, and install it from there.

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