Sevilla Gestión Description
Improving Your City Platform provides the APP MTC management that allows real-time joining the world of work management in the field of technical and work teams.
Platform Improves your city.
Citizens APP MTC Citizen
Managers BackOffice
Technical Teams (MTC Management APP)
APP MANAGEMENT MTC
roles
Team Leaders Technical
They can manage and assign notices to each team member.
Maintenance
You can manage your ads and those who are self-assign free
features:
Notification Messages - Technical receive notification whenever are assigned a notice.
Details Notice:
-ID Notice
-SLA - Priority & Times
-Date of creation & Deadline for completion
-Photos
-Location
- Where it is
--Distance which it is the notice from your current position
--How get
-Comments Manager & Citizen
-IMPORTANT - This functionality will enable technicians to communicate directly with managers bidirectionally
Bidirectional Communication & Traceability - Through the system of "working notes" there will be a two-way communication between technicians and managers who will leave recorded a complete traceability of each notice.
Check-List Task - Each message may have a list of tasks to ensure the implementation by the technical implementation protocols, quality and safety.
Resolution Notices - Once solved by a technical notice assigned may notify its decision and provide a photo certifying the new situation, this can then be sent to the citizen what the perception of service will even greater.
Benefits
New ecosystem relationship and collaboration between managers and technicians
Help the Automatic and efficient management of city signs
Reduce public spending and increases efficiency and quality of resources, making a most appropriate technical equipment management.
Traceability & Analytical Decision Making =
Platform Improves your city.
Citizens APP MTC Citizen
Managers BackOffice
Technical Teams (MTC Management APP)
APP MANAGEMENT MTC
roles
Team Leaders Technical
They can manage and assign notices to each team member.
Maintenance
You can manage your ads and those who are self-assign free
features:
Notification Messages - Technical receive notification whenever are assigned a notice.
Details Notice:
-ID Notice
-SLA - Priority & Times
-Date of creation & Deadline for completion
-Photos
-Location
- Where it is
--Distance which it is the notice from your current position
--How get
-Comments Manager & Citizen
-IMPORTANT - This functionality will enable technicians to communicate directly with managers bidirectionally
Bidirectional Communication & Traceability - Through the system of "working notes" there will be a two-way communication between technicians and managers who will leave recorded a complete traceability of each notice.
Check-List Task - Each message may have a list of tasks to ensure the implementation by the technical implementation protocols, quality and safety.
Resolution Notices - Once solved by a technical notice assigned may notify its decision and provide a photo certifying the new situation, this can then be sent to the citizen what the perception of service will even greater.
Benefits
New ecosystem relationship and collaboration between managers and technicians
Help the Automatic and efficient management of city signs
Reduce public spending and increases efficiency and quality of resources, making a most appropriate technical equipment management.
Traceability & Analytical Decision Making =
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